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2019 · Article

Health System Performance Assessment: Rationale and Scope

Maria Rohova · Stefka Koeva · Elka Atanasova · Antoniya Dimova · Todorka Kostadinova · Lyubomira Koeva · Mila Dimitrova · Mincho Minev · Nikolay Mihaylov · Valeriya Nikolova · Marina Yordanova

Conceptual analysis of Health System Performance Assessment as a health-policy and management instrument

How to cite this article

Rohova, M., Koeva, S., Atanasova, E., Dimova, A., Kostadinova, T., Koeva, L., Dimitrova, M., Minev, M., Mihaylov, N., Nikolova, V., & Yordanova, M. (2019). Health system performance assessment: Rationale and scope. Health Policy and Management, 19(2), 265–269.

Extended Structured Summary

Rationale and international context

The article treats Health System Performance Assessment (HSPA) as a management and policy instrument rather than a purely statistical exercise. Its international evolution is illustrated by several milestones: in 2000, the World Health Organization compared 191 countries on health-system performance; in 2008, 53 health ministers in the WHO European Region endorsed the Tallinn Charter and committed to stronger transparency and accountability; by 2018, WHO had identified 30 European-region countries already conducting performance assessments.

These developments reflect a shift from isolated measurement toward institutionalised cycles of monitoring, comparison and system improvement.

Aim and method

The study analyses the rationale and scope of HSPA, differentiates it from related analytical approaches, and systematises the main requirements and stages of assessment. The method combines a literature review of scientific publications and international and national policy reports with descriptive conceptual analysis and structured synthesis.

Four health-system end goals

The article summarises four principal end results against which health-system performance should be judged:

  1. population health status;
  2. responsiveness to patient expectations;
  3. fair financing;
  4. efficiency.

This outcome orientation distinguishes HSPA from approaches focused only on activity volumes or resource inputs.

Three core performance dimensions

Performance is organised around three central dimensions: effectiveness, quality and access. This triad emphasises that a system cannot be considered high-performing merely because it uses resources economically; it must also deliver good-quality services that are genuinely accessible.

Four distinct analytical concepts

The paper distinguishes four concepts that are often used interchangeably:

  1. performance measurement — quantitative measurement using indicators;
  2. health system performance assessment (HSPA) — measurement plus qualitative interpretation and linkage with policy objectives;
  3. health system assessment — a more diagnostic instrument often associated with reform planning or monitoring;
  4. health system analysis — broader analysis of context, causes, determinants and required change.

The distinction is methodologically important because each instrument answers different questions and requires different evidence.

Five principles of HSPA

Drawing on WHO good practice, the article synthesises five principles:

  1. assess the health system as a whole, including healthcare services, health promotion and public health;
  2. formulate goals in terms of outcomes such as health improvement and financial protection;
  3. quantify progress with reliable indicators wherever possible;
  4. include equity explicitly as an assessment dimension;
  5. use a nationally specific conceptual framework while retaining internationally recognised indicators and methods.

Five assessment stages

A practical five-stage sequence is presented:

  1. define system boundaries and objectives;
  2. develop the conceptual framework and indicator set;
  3. select comparison objects and benchmarks;
  4. measure, assess and analyse results in depth;
  5. communicate the findings.

Frameworks and indicators may evolve between cycles, but comparability over time should be preserved.

Leading indicators and early warning

A practical contribution is the emphasis on leading or signalling indicators. These should detect emerging problems before they become entrenched and should trigger timely measures, policy action or organisational change. Indicators thus move from passive reporting tools to active early-warning mechanisms.

Main contributions

  • systematises the international development and policy significance of HSPA;
  • distinguishes quantitative performance measurement from full performance assessment;
  • structures HSPA into four end goals, three core dimensions, five principles and five stages;
  • positions equity and health inequalities as mandatory analytical components;
  • supports leading indicators as tools for early management action;
  • links assessment to national strategies, resource allocation, international comparison and transfer of good practice.

Conclusions

HSPA is not a one-off review and not simply a list of indicators. It is a periodic analytical process embedded in the policy cycle and designed to identify progress or deterioration in health-system performance.

Robust assessment requires a combination of quantitative indicators, qualitative interpretation, comparison, causal analysis and linkage to management decisions. This combination is what transforms performance assessment from measurement into a mechanism for health-system improvement.

Scientific Key Terms

health system performance assessmentHSPAhealth system performanceperformance measurementperformance indicatorsleading indicatorsearly-warning indicatorseffectivenesshealthcare qualityhealthcare accessequityhealth inequalitiesfinancial protectionhealth outcomeshealth policydecision makinghealth strategiestransparencyaccountabilityinternational comparisonsbenchmarkingconceptual frameworkhealth system analysishealth system assessmenthealth system management